An experienced IT director with a proven track record of innovation and implementing effective solutions, along with a wide range of commercial experience including the successful running and growing a multi-million turnover Alarm Receiving Centre division for a blue chip company. Seeking opportunities to work on short or long term contracts.
Financial management and profit centre responsibility. People management. IT management. Excellent communication skills at all levels. Systems analysis and process improvements. Change management and successful implementation. Innovative and creative. Deployment of IT solutions for strategic advantage. Web development both strategic and hands on. Hands on programming. Flexible and adaptable.
Professional Experience
People Planner Ltd (Part Time).
2009 to 2012
Non_Executive Director
Role:
• Regular non-exec monitorig and mentoring.
• Quarterly board meetins.
• Monitoring developments in the Care Industry with especial emphasis on technology.
• Investigation into new technologies such as NFC etc.
IT And ARC Management Consultant (Part Time)
2009 to 2014
Role:
• IT Managemnt consulatncy.
• ARC Managemnt consultancy and advice.
• Identification and implementation of productivity and profitability improvements.
• ARC operational review and improvements.
• Software and programming support.
• Assistance with special projects, training and implementation.
• Implentation of an Extranet for improved customer information.
Initial Fire & Security, Blackburn, England
2005 to 2008
European IT Director
Achievements:
• Introducing a new Alarm Receiving Centre solution within the UK and ultimately the rest of Europe.
• Identification of a suitable ERP solution for the Electronic security business within the UK and ultimately the rest of Europe
• Introduction of IP based alarms.
• Rollout of the successful UK based Extranet to the French electronic security business.
• Introduced an innovative alarm receiving solution that allows alarms to be handled automatically with no operator intervention.
Responsibilities:
• All IT and Telecoms within a thriving high tech world class electronic security business.
• Assistance and guidance to other European companies in the group on IT and Telecoms.
• Assistance and guidance to other European companies in the group on Alarm Receiving Centre operations and technologies.
• Promoting best practice across European companies in respect of IT, Telecoms and Alarm Receiving Centres.
Initial Fire & Security, Blackburn, England
2000 to 2005
IT Services Director
Achievements:
• Managed and ran a successful Alarm Receiving Centre business within a blue chip company.
• Grew a multi-million turnover business by 50% over a 5 year period.
• Maintained profitability despite operating in a very mature market with serious price competition.
• Planned, built, setup and delivered a multi-million state of the art high tech, BS5979 compliant, alarm receiving centre; delivered on-time and within budget.
• Managed a successful and cost effective IT department.
• Produced many new profitable customer service innovations that exploited IT for strategic advantage.
Responsibilities:
• Profit responsibility for a multi-million turnover business.
• Running a 24*7 mission critical operation, over two sites, employing some 100+ employees.
• All IT and Telecoms within a thriving high tech world class electronic security business.
Initial Fire & Security, Blackburn, England
1978 to 2000
Management Services Manager
Achievements:
• Introduced the Worlds first Extranet within the Alarm Industry winning £ Millions of new business as well as being a major factor in retention of existing business.
• Successful introduction of bespoke applications in all major business areas from basic back office ledgers, Sales order processing, Invoicing, Document scanning, Alarm receiving centre applications utilising interactive voice response.
• Set up and established new business functions / department for personnel, pensions, legal, O&M.
• Despite considerable opposition introduced a successful MRP solution in our manufacturing business.
• Set up and ran an innovative and cost effective IT department.
Responsibilities:
• All IT and Telecoms within a thriving high tech world class electronic security business.
• Set up and ran a personnel department.
• Setup and ran a legal department.
Prior - Various Roles
• IT Operations experience and programming with John Players cigarette manufacturers
• Programming experience across a diverse range of languages and hardware platforms.
• Systems analyst for battery manufacturer.
• IT manager for GKN subsidiary.
• IT consultant.
Interests
• Skiing, Pottery, Archery, Rambling, English Literature, Web site design, scuba, mountain biking.